DOCUMENTATION

CONTACT THE HELPDESK

To contact the Urban1 Helpdesk please call (301) 429-4611, fill out the request form to create an incident or send us an email at Helpdesk@urban1.com. Once we receive your call, email or incident your issue will be addressed as soon as possible. For emergencies, it is recommended that you call, and the reported issue will get escalated immediately if necessary.